Utilização de técnicas de gerenciamento de projetos em um laboratório de uma instituição de pesquisa e desenvolvimento

Abstract

The number of companies that are implementing the Project Management methodology in its activities aiming to reach a competitive differential is constantly growing. Despite this fact, currently there are few brazilian enterprises which have their own Project Management model. Even companies that make use of this resource in the contemporaneous globalized and competitive environment need to identify how their labor is utilizing Project Management tools and techniques in their activities. This work presents the results of a case study about Project Management in a laboratory of a Research & Development institution. The objective of this endeavour was the identification of which techniques are more constantly used and which ones are more efficient regarding their competitive performance relating market needs. Besides this fact, it was observed the adherence that exists between theory and practice. The descriptive research was bades upon the building of the research instrument, data collecting and qualitative and quantitative analysis. The study was initiated with a theoretical foundation and the Project Management literature review. After that, the case study was performed, by the application of a questionaire and interviews with the laboratoy s workers, and the compilation of parameters to make a diagnosis of the lab s situation. The conclusion is that the majority of the Project Management techniques, as they are presented in the thesis, is not completely or properly utilized. The team members who work in the lab know the techniques but some do not use them due to the lack of a mechanism that enhance its adoption on a systematic manner. To reach this accomplishment it is necessary to create and facilitate a learning process to these techniques, in order to make them recognizeable and usable according to the need in the project and the contribution they might offer to the projects success.