Velhice e serviços públicos de saúde: uma reflexão a partir de atendimentos a idosos internados na Fundação Hospital Adriano Jorge, na cidade de Manaus - AM

Abstract

This present work consists at a reflection about the public health services available to the elderly population, as a parameter of treatments provided to in - patients elderly in Adriano Jorge Foundation Hospital in the city of Manaus / AM. Our focus refers to hospital care - admission, according to one of our concerns in this study that is to discuss referral and counter-referral in the health services, as part of the organization of health services, which must be organized into networks to achieve completeness in health care. This reflection is based on a literature review on old age and social protection for the elderly, including the SUS and in field research that aimed at analyzing the vision of elderly patients in FHAJ about public health services. Specifically aimed at checking the socioeconomic and cultural profile of the elderly hospitalized in FHAJ; to identify the types of health problems of the elderly; to get to know the view of the elderly treated regarding to the public health services; to point out if there is reference and counter-reference in the health meeting the elderly and to identify the cares health workers for the elderly. This survey was administered to 28 people, of which: 20 elderly in-patients in FHAJ users and 08 health workers who the multidisciplinary team of Unity Hospital. The research is quantitative. The methodology was developed using the application forms with open and closed questions with the elderly, as well as application forms with open and closed questions and interviews (recorded by a digital recorder and transcribed later) to health workers from FHAJ. Were also used as resources, direct observation and use of field notebook. The reflections are intended to contribute to local managers in order to support evaluation processes regarding work processes, the flows and work routines, and finally to the organization of public health services in Manaus. More specifically we hope to help the elderly may in fact be guaranteed the right to health in its fullness, the right of a human treatment, resolving the comprehensive care of their health needs.