Fatores da qualidade dos Programas de Pós-Graduação acadêmicos da UFAM

Abstract

This dissertation investigates the factors that impacts the quality of post-graduate programs in the Federal University of Amazonas using the triennial evaluations of CAPES as data source and, Pareto Diagrams and Histograms as tools for analysis. This study highlights some approaches about the evaluation, in a conceptual sense or by comparison with other methods, and also with respect to the process flow. This study allowed us to visualize each of the post graduate programs of the Federal University of Amazonas during the three CAPES evaluations through the application of a methodology available in the literature, identifying and demonstrating the principal points that had negative impacts on this process. It highlights a general overview of the situation of the programs with respect to the impact items as well as the cumulative percentage of the factors impacting all the programs. This study corroborates that the items which impacted the most during the last three CAPES evaluations were concentrated on the areas that refer to the quality of theses and dissertations of the students (item 3.3), the quality of publications by the techers (item 4.1) and distribution of these publications within the program faculty (item 4.2). This study also points out that these three items are responsible for more than 40% of the points which were ignored by fifteen post-graduate programs in the last three CAPES evaluations. In light of these facts, it can be concluded, that this methology can be used to identify the negative impact factors on the quality of post graduate programs.