Subjetividade e trabalho de técnico-administrativos em uma instituição pública de ensino superior

Abstract

The centrality of work is advocated in the Psychodynamics of Work. This has brought great contributions to the reflections on subjectivity and work. One of these psychoanalytic approach. Another contribution was the development of the theoretical and methodological contribution created by the french psychoanalyst Christophe Dejours. For presenting such enriched contributions, this work was based on the Psychodynamics of Work. Aiming to analyze the subjective experiences of a specific group: Administrative technician in education servant - TAE of a public institution of higher education in Manaus, Amazonas. The TAES are responsible for the progress of administrative processes, attendance to the university community and also develop actions and activities with the objective of improving the services provided. In this search the clinic of the work and action was carried out, with six collective sessions, once a week, with an average duration of one hour. There were ten women in an administrative sector that had different departments. Each division had specific demands that could sometimes converge, while others did not. The episode of "wall breaking" was the starting point for the beginning of the stories. The experiences of suffering were related to: conflicts with management, absence of meetings, absence of prescriptions, managerial turnover, distinction between TAES and teachers. Among the defensive strategies signalized resignation, rationalization and denial. In cases where the suffering was greatly aggravated and defensive strategies failed, requests for removal were common. On the other hand, the group brought statements that indicated the confront strategies, highlighting the following devices: practical intelligence and cooperation. The moments of fellowship, meeting with the colleague was very significant. Finally, they emphasized the identity of being an administrative technician servant in education, which denotes a stance of resistance, even with the stigma that the sector suffered from the community. Despite the difficulties, they continued to facing, seeking to subvert suffering into pleasure.