Educação e Tecnologia De Gestão: um estudo de caso sobre a Gestão da Qualidade em Instituição de Ensino Superior Privada no Estado do Amazonas

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Universidade Federal do Amazonas

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The present work searchs to approach the main activities carried through in the technology of Management, as well as its process of implementation and planning applied to a Private Institution of Superior Education, evidencing the intensification of the search of the quality in its services. The current market this in constant change, run over for the technological globalization and innovations that quickly present new forms of taking of decisions. Institutions to try them to remain themselves competitive, with the new applications of existing evaluations in the educational area, them have mainly, reacted to prepare the students one with more efficiency for the execution of the evaluations as they program and to the ingression in the work market. Such changes indicate an ample process of organizacional transformation objectifying to become more agile and efficient reorganizing all its academic structure. However, exactly the successful institutions can have difficulties to keep its position in the competitiveness of the market and to carry through this reorganization, from there that the development appears of this document, being the accomplishment of an inquiry in a IES of the located private sector in the city of Manaus, capital of the state of Amazonas that in this work was called here of Manauara university. The information collected in the implementation of the new management had served of subsidies for the presentation of serve as apprentice it of evolution of current maturity where if it finds the together institution with the position of improvements of the activities determining a level of time for its maximum reach in the excellency degree

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Grifoni, Antonio Luca. Educação e Tecnologia De Gestão: um estudo de caso sobre a Gestão da Qualidade em Instituição de Ensino Superior Privada no Estado do Amazonas. 2003. 147 f. Dissertação (Mestrado em Engenharia de Produção) - Universidade Federal do Amazonas, Manaus, 2003.

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