Trabalho, violência e sofrimento: estudo com cobradoras de transporte coletivo urbano de Manaus

Abstract

The work is an object of study in different fields of scientific knowledge, given their importance for achieving personal and professional. As a central element in human life, can promote health or disease trigger, depending on the complex relationship of multiple elements. Manaus Free Trade Zone area of Manaus that brought the creation and expansion of several work fronts, among them, to increase enrollment in urban transport. This study aimed to analyze the organization of work collector bus, trying to understand the suffering aggravated by violence, in specific, the assault and its impact in the way of everyday life and work of collector, identifying the collective defense strategies and manifestations of disease, in particular, the framework for post-traumatic stress. The theoretical framework chosen was the psychodynamics of work by enabling the understanding of the subjectivity of the worker, including the dynamics of relationships between peers and the workplace. We used the method understanding - interpretive, referenced in the psychoanalytic clinic. To collect data we used to read the fragments of clinical. The work is an object of study in different fields of scientific knowledge, given their importance for achieving personal and professional. As a central element in human life, can promote health or disease trigger, depending on the complex relationship of multiple elements. Manaus Free Trade Zone area of Manaus that brought the creation and expansion of several work fronts, among them, to increase enrollment in urban transport. This study aimed to analyze the organization of work collector bus, trying to understand the suffering aggravated by violence, in specific, the assault and its impact in the way of everyday life and work of collector, identifying the collective defense strategies and manifestations of disease, in particular, the framework for post-traumatic stress. The theoretical framework chosen was the psychodynamics of work by enabling the understanding of the subjectivity of the worker, including the dynamics of relationships between peers and the workplace. We used the method understanding - interpretive, referenced in the psychoanalytic clinic. To collect data we used to read the fragments of clinical listening of workers in the process of psychological group, located in the workplace. As for results, urban violence in the form of assault followed by robbery, led to the illness by collecting, making it impossible to continue the work. The research concluded that the increased number of assaults by collecting the left increasingly exposed to the disease, while the company does not invest in protection or plans to combat violence, and also by collecting the responsibility for the assault, when the obligation to pay. Therefore, the research shows the importance of studying that reality working pathogen that affects a group of workers that has aggravated the suffering in a context in which the pursuit of profit is the interest of all, the cost of illness of workers who are dismissed when they get sick.