DTA4RE: um assistente de apoio ao design thinking para elicitação de requisitos

Abstract

The requirements elicitation is a fundamental step in the software development process because it is the initial step that the software begins to be designed. Frequently problems related to the failure of software projects are due to inadequate requirements elicitation, resulting in applications without all necessary functionalities or that not incorporate novelty. Despite the features offered by Requirements Engineering, situations such as growing market for applications and need for innovation further increase the importance to understand needs and differentials of the applications according to what customers request. Thus, there is a possibility to find other forms of elicitation, and one of them is using suggested Design Thinking (DT) techniques. DT is the way designers approach problems with the goal to achieve innovation, and it can be applied to several knowledge areas, including Software Engineering. For this, Design Thinking has resources such as a wide variety of techniques, which can be used for requirements eliciting. Thus, the goal of this thesis is to present the designing of an assistant that recommends Design Thinking techniques for requirements elicitation, called DTA4RE – Design Thinking Assistant for Requirements Elicitation. It is also presented how this assistant can be useful in teaching and learning Design Thinking in Software Engineering. We performed a systematic literature mapping and three studies in different Software Engineering classes. Among results, we present an overview of what we have about Design Thinking in the Software Engineering context, definition DT techniques for requirements elicitation, and outcomes as also as students’ perceptions on the developed versions of DTA4RE.