Análise psicodinâmica do trabalho em um centro de atenção psicossocial no Amazonas

Abstract

The present workaims to developa psychodynamicanalysisof work situationson aPsychosocial Care Center, seeking to characterizethe organizationof work andits impact ontheexperiences of pleasureand pain, andthe process of mobilizingthese workerssubjective. This researchwas motivatedby the demandpresented to theReference Centerontheworker-CEREST Health, where workersbroughtcomplaints aboutthe existence ofoverloadandwork-relatedsufferingsuch demandwas sentto the Laboratory ofpsychodynamics of work-LAPSIC, theFederalUniversity of Amazonas. The theoreticalapproachof the psychodynamics ofwork andthe methodology ofclinicalwork, of French origin, founded byChristopheDejourswere chosento supportthe researchbecause they relateto thesubjective experiencesof workers, bringingtheoretical basisfor understandingthe relationshipsbetween workandthementalhealthworkerandbyprivilegingthe speech, enabling access to theselivingsand givingsupporttotheir interpretation. The resultsshow thatworking conditionsappearin various formsas one ofaggravatingthesufferingexperienced byworkers: lack of medicines, properphysical structureof materials forworkshops, the increasing number ofusersare some of theconditionsabove.Despite thesuffering experienced, workers are mobilizingto createcopingstrategiesthat enablethe workto be performed evenbefore all thesituationsthat oppose. Such strategiesinclude:useown materialto perform their activities, oftenusingtheir own financial resourcestomake the activities, craftsforward, seek to articulatethe different practicesinvolvingthetreatment planof the patientin order to achievebetter results, articulateday-to-day to meet demand, even if it meansoverload.Workerssee theCAPSa keyinstitutionwithin the psychiatricreform andthe factthey feel thattheir workcontributes toimproving the qualityoflife peoplewho suffer from somemental illnessbringssatisfaction, pleasureto work,givingthe worka sense ofrelevance,importance,positionthemission to beaccomplished.These workersalso feelthat living withusersgives thema personalgrowth,learningasquite relevanthuman.