A utilização de sistema MES s na aplicação da gestão do conhecimento para melhoria de desempenho e adaptação do processo produtivo de montagem automática de placas eletrônicas

Abstract

This research present the use of MES System in the systematic application of Knowledge Management in an electronic product manufacturing company, implanted in an environment of constantly increasing competitiveness with technological innovations that generate instability in a market with life cycle of products and services ever getting smaller, with more demanding consumers, unstable demands and small profitability, that characterize a behavior of complex and adaptive organization. Maximization of profitability occurs fundamentally through the reduction of manufacturing cost, which represents, in general, 20% of the final cost of the product, where the remaining relates to components and raw materials. The manufacturing costs can be reduced through the elimination of losses and rationalization of flow of the production process, with application of knowledge management in achieving improvement and innovations for necessary adaptation ahead of internal (industrial) and external (market) changes. It’s a fact that, the assembling of most parts of electronic products involve a process of various stages, the purpose of the research was the bottleneck stage of the process which relies on resources of significant values and highly skilled operators. Even with all its significance to the production chain many weaknesses were identified which were not perceived based on realities of the past. These points were corrected with application of the proposed methodology and the results prove the relevance of the MES tool for development and consolidation of the organizational competitiveness.