Índice da competitividade logística do PIM - modal aéreo

Abstract

Globalization is a reality that affects all sectors of society, economic relations have changed dramatically since the conception of this borderless world. The industries that were established only in their home country , have joined industrial clusters around the world , aiming to make their products more competitive and meet consumer markets scattered to the four corners of the globe . The aspect that emerges in this scenario in which suppliers and customers can be located in the same neighborhood or on different continents, is the efficiency of logistics operations. This activity has become a relevant factor for the competitiveness of a company or a country. Rely on adequate infrastructure to meet local industry, so an efficient management of the supply chain is the expectation of the companies located in the Industrial Pole of Manaus - PIM. Considering the importance of air transportation to the city of Manaus, the study aimed to evaluate the process of release of air cargo passing through the terminals Cargo Logistics Company Brazilian Airport Infrastructure - INFRAERO. This evaluation was done by creating a performance index composed of four variables that formed the basis for the calculation of this index. The methodology was based on literature review, field research for lifting of the variables along the INFRAERO statistical treatment of the data and finally mathematical calculation. The air logistics performance index - IDLAR city of Manaus obtained concept fair and value of 0,58 according to the model proposed. As practical contribution of the work it is proposed that the model be used as a tool for performance evaluation of air logistics Manaus city annually. The result of this research is the development and application of the index that enables the control and management of the process mentioned in order to strengthen the economic potential of the region by improving the agility of services rendered in Terminal Cargo Logistics by the different actors involved.