Assistência Social e pessoa com deficiência: um estudo sobre os programas e serviços ofertados à pessoa com deficiência nos Centros de Referência de Assistência Social/CRAS na zona leste e norte da cidade de Manaus.

Abstract

The dissertation presented here has the title WELFARE AND PEOPLE WITH DISABILITIES: a study on the programs and services offered to people with disabilities in the Social Assistance Reference Centers / CRAS in East zones and north of the city of Manaus. The research aimed to reveal the effectiveness of the programs and services offered to the disabled in CRAS the eastern and northern areas of Manaus to light which calls the National Policy for Social Assistance PNAS / 2004 and the Single System for Social-assistance ITS / 2005. So for the development of research, and reveal the structures of the programs and services offered to people with disabilities met in Manaus city CRAS as well as the perception of managers about the programs and services offered in this segment CRAS. The methodological route encompassed different and articulated moments from the reformulation of the study object, through the elaboration of objective macro to the research, break up with specific objectives to achieve my main goal, culminating in qualifying where relevant contributions were made to They added my research, as well as the choice of methodology, already elected to the qualitative approach. Therefore, with the research subjects the higher-level technicians, social workers and psychologists, who work in CRAS, locus of research in these areas in the city of Manaus. The survey provided an opportunity to answer the concerns permeated this dissertation regarding the provision of social assistance programs and services to the disabled, guided by indicators offer, execution and physical structure in CRAS the eastern and northern parts of the city of Manaus, presented from the narratives of the technical staff of reference, the provision of programs and services typed. Therefore, to better understand the choice of subjects studied the interviews were conducted with five social workers and four psychologists, totaling a sample of nine professionals, in order to enable a better understanding how programs and services are being offered to this segment, in which it will be presented the process of discussion and data analysis supported the construction of this study.