Uma análise da estrutura do fluxo de informações na gestão operacional do transporte aquaviário de carga de Manaus usando a abordagem de análise de redes sociais

Abstract

Social network analysis has grown every day, which finds application in almost every field of knowledge and particularly in information science. It is seen that the organizations survival status rely heavily on their ability to add value for stakeholders. The companies management methods proposed to determine objectives, information management, planning, and execution of strategies. This study aimed to analyze the structure of the flow of information in the operational management of water transport Manaus load using the analysis approach of social networks through Soft UCINET 6.4. The method that this research used to answer the research questions was the survey or evaluation research and had quantitative character and exploratory. The results were achieved, the network is designed and calculated its structural measures - indicators showing the dynamic flow of information in relational process between its actors.