Caracterização do processo de trabalho das equipes de saúde bucal nas unidades de atendimento odontológico de Benevides

Abstract

The working process involves several aspects pervading the means that will be used to achieve a result. In the case of working process in health the means are characterized by the use of hard and soft technologies that lead to solve the needs presented by an assisted population. This study was performed to characterize the working process of oral health teams in the units of dental care in the city of Benevides located in the State of Pará. The aspects were observed in relation to the planning of oral health, the structural aspects for the realization of dental care and aspects related to human resources and continuing education for professionals. The sample consisted of 28 professionals including Dental Surgeons and Dental Assistants. To collect the data it used a questionnaire with 26 open and closed questions relating to aspects that interfere in the working process of these teams. The questionnaires were administered at health units where the professionals were working at. The data were processed and subjected to quantitative-descriptive analysis and percentage method. The results showed that the planning activity does not count with the participation of all professionals, for professionals there is an activity that promotes the full service, however the activities of prevention and oral health promotion are made solely by the teams working in the family health strategy, and the county in turn does not promote activities of continuing health education. Observing these things we can say that there is no homogeneity in relation to the working process of dental care units in the city of Benevides, State of Pará.