Análise dos níveis da Síndrome de Burnout em colaboradores de uma indústria de transformação que produz camas e estofados

Abstract

The stress and occupational health have become a matter of great concern in the last decades, both in a national and international level. Given the value of work in the society, the time spent in labor activities and the current changes that affect the organization of work, these aspects have resulted in the increase of occupational stress. The sudden changes in global economy make the organizations operate in search of more efficiency, productivity and quality. Consequently, economic imperatives and the need to maintain competitive advantage have resulted in restructuring and uncertainties. The Burnout Syndrome is a global preoccupation and it is related to the occupational stress. It occurs mainly amongst professional whose work involves constant demands and intense daily interactions with pressions and/or responsibilities. Therefore the general objective of the present paper is to analyze the levels of the Burnout Syndrome in workers of an industry of transformation that fabricates beds and upholstery. A survey was conducted based in a descriptive transversal study, with the quantitative, exploratory, field methodological approach, investigating certain characteristics, of the population studied. The results show that amongst the people interviewed, 98,6% don´t have the Burnout Syndrome, and 1, 4% present the Syndrome. Throughout this study it can be concluded that the company has a good organizational climate and that it doesn’t present stressing factors at the current moment. It is a syndrome preferably found in professions that deal with other people directly and in an intense and daily way, that present pressions and/or high level of responsibility such as, for example, teachers and health professional. Before this scenario, proposals of improvements are made in order to minimize and even, make it reach a zero status of this company’s index. It is concluded that although the research points to a minimum index to the existence of the Burnout Syndrome in the company studied, it is important to be sought improvements to reduce or eliminate this syndrome in the work environment.