Uma pesquisa sobre a influência dos aspectos humanos em programas de melhoria de processo de software

Abstract

Several factors can influence the success of Software Process Improvement (SPI) programs. Results from previous research have shown that human and social aspects influence these programs in different ways. For this reason, it is important to analyze the human aspects involved on SPI programs to gain a better understanding about their influence on such programs. This thesis presents a research about human aspects influences in software process improvement. In this work, we analyze the major findings of a qualitative research conducted in three different phases to analyze which factors were most influential from view-point of the professionals working in the organizations. Our ultimate goal is to deepen the understanding about how human aspects can influence a SPI program in order to help in the success of future SPI implementation.